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Case study

Global finance function: one view of the whole workforce

PPS Consulting India gave the finance and accounting function of a global business one view of its whole workforce: employees, contractors and outsourced teams on one org chart, with costs, budget against actual, and scenario planning. The CFO's team used it in the annual budget and to find supplier overlaps across regions, which improved vendor terms.

At a glance

One org chart

for every employee, contractor and outsourced team, with costs, budget against actual, and scenarios

Client
The finance and accounting function of a global business
Where
Global
The work
Operational governance
Scale
Employees, contractors and outsourced teams, across regions
Tools
OrgChart Now, Dayforce, NetSuite
Led by
Rahul Kulkarni

What was the problem?

Workforce data sat in several places: the HR system (Dayforce), the finance system (NetSuite) and the vendors' own systems. Leadership had no single picture of who worked in the function, across full-time staff, contractors and outsourced teams, or of what it all cost.

During budgeting there was no way to model a change and see its effect on cash flow and profit. Even the org chart was kept inconsistently, in SharePoint and elsewhere.

What did we do?

  1. Diagnose

    Market research on workforce planning tools and a choice of OrgChart Now, checked against Dayforce, NetSuite and the vendor platforms for integration by connection or by upload.

  2. Design

    Processes to bring employee, contractor and subcontractor data into one place, with integrations where possible and manual uploads where needed, structured for budget against actual comparisons of headcount and cost.

  3. Build

    Department org charts with their resource costs rolled up, scenario planning to test different resourcing models, and views built for the CFO, the Director of Finance and the executive team.

  4. Adopt

    Support for leadership in using it for workforce planning across regions, and in spotting supplier overlaps and resource synergies.

The method, phase by phase

What did we build?

Workforce planning: from scattered data to one model Illustrative schematic, not a client document
  1. Scattered sources
  2. One workforce model
  3. Views for finance leadership
  4. Budget and vendor decisions

Where the data lived

  • HR system: Dayforce
  • Finance system: NetSuite
  • Vendor and contractor systems
  • Org charts kept in SharePoint

One model, in OrgChart Now

  • Employees, contractors and subcontractors
  • Departments with their costs rolled up
  • Budget against actual, headcount and cost
  • Connected where possible, uploaded where not

What leadership uses it for

  • Scenario planning in the annual budget
  • Workforce planning across regions
  • Supplier overlaps and vendor terms

What changed?

  • One org chart covering every employee, contractor and outsourced resource in the function.
  • Budget against actual cost tracking built into the org structure.
  • Scenario planning in use during the annual budget cycle.
  • Supplier overlaps found across regions, leading to better use of vendors and renegotiated terms.
  • A five-star review, and further work invited by the CFO's team.

Is this relevant to you?

It is if:

  • Your people costs are spread across payroll, contractors and vendors, and nobody can show the total.
  • Budget season means spreadsheets that can't answer what-if questions.
  • You suspect you are paying two vendors for the same capacity.

Where would we start with you?

With the PPS Backbone Review: four weeks, a fixed fee of ₹1,50,000 to ₹3,50,000 plus GST and expenses, one fix working by the end, and a plan with owners and measures that is yours to keep, whether or not we build it with you.

How the Review works

All results

  • 100+ engagements
  • 62,000+ delivery hours
  • Top 1% Expert-Vetted on Upwork
  • 100% job success, independently verified

Across Upwork and direct contracts, including the people on our project teams.

  • MIT MicroMasters, Supply Chain
  • Six Sigma Black Belt
  • PRINCE2 Practitioner

Questions about this case

What does workforce planning software do that a spreadsheet can't?

It keeps one model of the organisation that several systems feed, shows it as an org chart with costs attached, and lets you test a change before you make it. A spreadsheet can do parts of that, but not reliably across HR, finance and vendor data at once.

Do you choose the software?

Here, yes: we researched the options, chose OrgChart Now, and checked that it would connect to Dayforce, NetSuite and the vendor platforms.

By Rahul Kulkarni, MIT MicroMasters (Supply Chain) · Last updated

Tell us two things.

What you're trying to achieve in the next 90 days, and what's breaking in execution. We'll tell you plainly what we'd fix first.

Book a discovery call

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